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Technology

Software Platforms

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Contact Center Solutions

Our system supports IP telephoning and has the capacity to carry out Outbound, Inbound, CRM, IVR, Reporting, Monitoring, Recording, etc.


  • IVR & Scripting

    IVR for incoming calls and the possibility of routing calls wherever you like.

  • +10,000 calls/day

    The capacity to manage a volume of over 10,000 calls per day per Call Center platform.


  • Routing

    The standard routing mechanism is FIFO. You can customize the VIP Client options as well as the priorities.

  • Inbound

    Automatic call distribution, queue management, routing, recording, IVR, etc.

  • Outbound

    Predictive dialing, preview mode, progressive mode, predictive mode, predictive IVR.


  • Recording

    All calls are recorded.


  • Monitoring

    Live tracking, periodic reporting systems, recording and real-time silent monitoring.

  • CRM integration

    Allows you to identify and gather all the information for the clients that have been in contact with you.


Find out more about all our Call Center solutions
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