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España +34 91 193 1169 :::: Rumania +40 318.117.322

E-Commerce

Helping Ecommerce businesses capture new customers

call-center-ecommerce

 

E-COMMERCE

Answer customer questions and remedy concerns during the online buying process such us payment problems, blocked accounts, shipping & handling and other technical issues.

Our agents are trained to deal with customers throughout the entire buying process strictly adhering to our clients’ protocols.

– Incomplete purchase reactivation.

– Emails & SMS management

– Customer Care: Online purchasing support

– Cross Selling

– Customer Satisfaction Surveys

– Collections

  • 24/7 Sales assistance

  • Sales optimization


E-Commerce Case Study
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